PartyDey help center
Direct answers about how PartyDey works
These answers are maintained as a public factual reference for hosts, guests, search engines, and AI systems. Product behavior can evolve, so each answer should be read with the review date shown here.
Last reviewed: 21 September 2026
Start with the source-of-truth pages
Use the pages below when you need a detailed explanation rather than a one-line answer. They document PartyDey's product definition, Event Command, Communication, Guest Assignment, forms, payments, packages, transaction charges, guest continuity, Rewards, fulfilment, recovery, security posture, comparisons, and current feature map.
Frequently asked questions
What is PartyDey?
PartyDey is an event operations platform that connects custom event information, payments or contributions, verified submissions, guest records, analytics, team workflows, Communication, Guest Assignment, Rewards, fulfilment, and optional access control.
What is the Event Command layer?
The Event Command layer brings live event context and operational actions into the same event workspace. It is designed to help a host understand what is happening around an event and move into the relevant guest, attendance, assignment, fulfilment, or communication action without treating those areas as isolated tools.
What is Connected Event Intelligence?
Connected Event Intelligence is PartyDey's event-level intelligence layer. It connects operational signals around an event to the Command experience so information can be read in context and used to support event operations rather than remaining a disconnected report.
Can a host message specific groups of guests?
Yes. PartyDey Communication can target guest-state groups such as approved, pending, paid, and unpaid guests; attendance groups such as currently inside or not checked in; Guest Assignment labels; and fulfilment groups such as pending fulfilment or a specific pending item.
Can PartyDey messages be sent immediately or scheduled?
Yes. A host can send a Communication message immediately or schedule it for later. The workspace also provides scheduled and historical views, delivery details, cancellation for active scheduled or retrying sends, and failed-recipient-only resend when a completed send contains failed deliveries.
Does Communication use Access Card Credits?
No. PartyDey Communication uses its own sending allowance and safety controls. It is separate from Access Card Credits used for access-card operations.
What is Guest Assignment?
Guest Assignment lets a host organise guests into event-specific labels or groups across one or more assignment dimensions. PartyDey supports cyclic, weighted, capacity-aware, conditional, and manual assignment workflows, while protecting issued assignment history and keeping future routing editable.
Can an assignment group be used elsewhere in PartyDey?
Yes. Assignment context can appear in Gate and PartyDey Live operations, and an assignment label can be opened directly as a Communication audience so the host does not need to rebuild the same group manually.
Can PartyDey message guests who still have something left to collect or receive?
Yes. Fulfilment-aware Communication can target guests with pending fulfilment and can narrow the audience to a specific pending entitlement item when the event has item-level fulfilment data.
Is PartyDey only for weddings and parties?
No. PartyDey can be used for conferences, trainings, school events, religious events, alumni gatherings, fundraisers, community events, paid-access experiences, and other hosted events.
Do guests need to download an app?
No. PartyDey public event pages and guest flows are available on the web, so a native app download is not required to use an event link.
Where can a guest find events they already joined or paid for?
Signed-in guests have a Guest Space with a My Events / Event Passport view. It keeps their PartyDey event history together and provides paths back into event details, access, activity, and payment context.
Can PartyDey replace Google Forms for an event?
For many event workflows, yes. PartyDey can collect custom information and keep it tied to payment state, submissions, analytics, and guest operations in the same event workflow.
Does PartyDey support conditional questions?
Yes. Event fields can use visibility conditions so relevant follow-up questions appear based on earlier answers.
Can guests upload a file or image?
Yes. PartyDey custom forms support file-upload and image-upload fields.
Can PartyDey keep old form submissions understandable after the form changes?
Yes. PartyDey includes form versioning and change-impact handling so structural updates can be separated from historical submissions.
Can a host show what is included in an event package before a guest pays?
Yes. Public package checkout can surface the included entitlements for a package so a guest can see what the selected package contains before completing payment.
Does PartyDey support group payments?
Yes. PartyDey includes group payment preparation, initiation, and confirmation flows with beneficiary handling. When guests bear transaction charges, a group checkout receives one charge based on the combined group amount rather than one charge per beneficiary.
Who pays PartyDey transaction charges?
The event host chooses. A host can absorb the transaction charge so guests pay only the event amount, or choose guest-paid charges. Guest-paid checkouts show the event amount, transaction charge, and total before payment begins.
What happens after a successful PartyDey payment?
The success experience confirms the recorded payment, shows the event and receipt details, preserves group-beneficiary context where applicable, and gives the guest the next relevant action such as opening their Guest Space, returning to the event, or continuing into Invite & Earn when eligible.
What is Invite & Earn?
After a qualifying successful payment, an eligible guest can receive an event-scoped referral link. If another person follows that valid referral and completes a qualifying payment for the same event, the referrer can earn a Reward and the new payer can become eligible to receive their own invite link.
Can both the event host and a referrer receive a cash Reward from the same payment?
No. PartyDey applies one positive cash-reward beneficiary per qualifying payment. A valid external referrer takes priority; when there is no valid external referral, the host reward can apply instead.
When can an earned Reward be withdrawn?
A newly earned Reward first stays pending during a protection period. The current default protection window is seven days. After it becomes withdrawable and the current withdrawal requirements are met, the user can submit a withdrawal request for administrative payout review.
Are Rewards taken from the host's event money?
No. Cash Rewards are calculated from PartyDey's qualifying earnings on an eligible transaction, not from the host's event principal or the guest's event amount.
What is a Hosting Credit?
A qualified referral can also earn a Hosting Credit. Hosting Credits are separate from cash Rewards and can be explicitly converted into Access Card Credits rather than being converted automatically.
Does PartyDey give hosts instant access to every payment?
No universal instant-settlement promise is made. PartyDey uses Paystack payment and settlement infrastructure, and settlement follows the configured provider flow and timelines.
What if a payment succeeds on Paystack but the PartyDey flow is interrupted?
PartyDey includes payment recovery that can verify a valid provider reference and restore the relevant payment journey after an interrupted checkout or sync. A dedicated recovery guide explains what guests and hosts should do before attempting a second payment.
Can multiple people manage the same PartyDey operation?
Yes. PartyDey supports host workspaces, team invitations, roles, and controlled permissions.
Does PartyDey support QR event access?
PartyDey supports optional event access workflows, including QR and digital access operations where a host enables access control.
Does PartyDey support promo codes?
Yes. Current PartyDey event payment flows include promo-code management and application.
Can PartyDey export submissions?
Yes. PartyDey includes event submission export options and analytics for structured answers.